IBPS Clerk Recruitment 2026 (CRP CSA-XVI): Notification Out for 11,403+ Posts
The Institute of Banking Personnel Selection (IBPS) has officially released the detailed recruitment notification for CRP CSA-XVI (Common Recruitment Process for Customer Service Associate posts, commonly known as IBPS Clerk).
This recruitment drive aims to fill 11,403+ indicative vacancies for Customer Service Associates (CSA) across 11 participating Public Sector Banks for the financial year 2027–28. Eligible Indian graduates can submit their applications online through the official IBPS portal.
IBPS Clerk Recruitment 2026: Key Overview
| Particulars | Details |
| Recruiting Body | Institute of Banking Personnel Selection (IBPS) |
| Exam Name | CRP CSA-XVI |
| Post Name | Customer Service Associate (CSA / Clerk) |
| Total Vacancies | 11,403+ (Indicative / Anticipated) |
| Application Mode | Online Only |
| Application Window | August 1, 2026 – August 21, 2026 |
| Job Location | Across India (State/UT-wise allotment) |
| Official Website | ibps.in |
Important Dates
| Activity | Tentative Date |
| Online Application Start Date | August 1, 2026 |
| Online Application & Fee Payment Deadline | August 21, 2026 |
| Pre-Examination Training (PET) | September 2026 |
| Preliminary Admit Card Release | September 2026 |
| Online Preliminary Exam | October 2026 |
| Preliminary Exam Result | November 2026 |
| Online Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
Participating Public Sector Banks
Candidates selected through CRP CSA-XVI will be provisionally allotted to one of the following 11 banks based on merit-cum-preference:
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India (Vacancies to be reported later)
State-Wise Indicative Vacancies (Summary)
Below is a snapshot of indicative vacancies across major States and UTs:
- Uttar Pradesh: 1,731
- Karnataka: 1,414
- Maharashtra: 1,051
- West Bengal: 946
- Gujarat: 698
- Tamil Nadu: 675
- Madhya Pradesh: 570
- Bihar: 491
- Punjab: 481
- Delhi: 415
- Rajasthan: 392
- Odisha: 337
- Assam: 349
- Andhra Pradesh: 186
- Others (Rest of States & UTs): Remaining posts
Pay Scale & Salary Structure
The Customer Service Associate (CSA) post carries the following basic pay scale, along with standard bank allowances (DA, HRA, CCA, transport allowance, etc.):
- Basic Pay Scale: ₹24,050 – ₹64,480(₹24050 – 1340/3 – 28070 – 1650/3 – 33020 – 2000/4 – 41020 – 2340/7 – 57400 – 4400/1 – 61800 – 2680/1 – 64480)
Eligibility Criteria
1. Age Limit (as on 01.08.2026)
- Minimum Age: 20 years
- Maximum Age: 28 years (Candidates born between August 2, 1998, and August 1, 2006)
Upper Age Relaxation:
- SC / ST: 5 years
- OBC (Non-Creamy Layer): 3 years
- PwBD: 10 years
- Ex-Servicemen: Service period + 3 years (Max up to 50 years)
- Widows / Divorced Women: Up to 35 years (General/EWS), 38 years (OBC), 40 years (SC/ST)
2. Educational Qualification (as on 21.08.2026)
- Degree: Graduation in any discipline from a recognized university or equivalent.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory (Certificate/Diploma/Degree in computer operations OR studied Computer/IT in High School/College).
- Local Language Proficiency: Candidates must be proficient (reading, writing, speaking, and understanding) in the official language of the State/UT for which they apply.
Selection Process & Exam Pattern
Selection is conducted in two main online test stages followed by a language test prior to joining:
Stage 1: Preliminary Examination (Objective Test)
| Subject | Questions | Max Marks | Duration |
| English Language | 30 | 30 | 20 mins |
| Numerical Ability | 35 | 35 | 20 mins |
| Reasoning Ability | 35 | 35 | 20 mins |
| Total | 100 | 100 | 60 mins |
Stage 2: Main Examination (Objective Test)
| Subject | Questions | Max Marks | Duration |
| General / Financial Awareness | 40 | 50 | 20 mins |
| General English | 40 | 40 | 35 mins |
| Reasoning Ability | 40 | 60 | 35 mins |
| Quantitative Aptitude | 40 | 50 | 35 mins |
| Total | 160 | 200 | 125 mins |
Negative Marking: $0.25$ marks will be deducted for each wrong answer in both Preliminary and Main exams.
Stage 3: Local Language Proficiency Test (LLPT)
Candidates who studied the local language in Class 10 or above are exempt. All other shortlisted candidates must clear a qualifying Local Language Proficiency Test conducted by the allotted bank before joining.
Application Fee
- SC / ST / PwBD / ESM / DESM: ₹175 (inclusive of GST)
- All Other Candidates: ₹850 (inclusive of GST)
- Mode of Payment: Online via Debit/Credit Card, Net Banking, IMPS, Wallets, or UPI.
How to Apply for IBPS Clerk Recruitment 2026
- Visit Official Website: Go to ibps.in.
- New Registration: Click on the link “CRP Clerks / CSA” and select “Click here for New Registration”.
- Fill Application Form: Enter basic credentials, educational details, contact info, and preferred State/UT and bank choices.
- Upload Documents: Attach scanned copies of your Photograph, Signature, Left Thumb Impression, and Hand-written Declaration.
- Pay Fee & Submit: Pay the prescribed application fee via online payment gateway and take a printout of the submitted form for future reference.
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